Contacts
We are happy to hear from readers. This page explains who to contact for each kind of question, so you get an answer from the right place quickly.
Email the guide team
Write to us at for corrections, suggestions, privacy requests or press enquiries. Please include the page address and a short description of the issue. We aim to reply within a few working days.
Casino account questions
We are an independent affiliate and cannot see or change your Royal Reels account. For deposits, withdrawals, identity checks, bonus terms or account closure, contact the casino directly. Royal Reels lists live chat and email as its support channels, and support is offered in English.
Reporting an error
Casino details change. If you notice that a bonus, payment method, limit or game count on this guide no longer matches the official site, tell us and we will review the page. Helpful details include:
- The section of the guide where you saw the information
- What the official site currently says
- The date you checked
Partnership enquiries
Publishers who would like to promote the brand should apply through the operator’s affiliate programme, Royal Reels Partners. We cannot approve applications or negotiate commission terms on its behalf.
Need help with gambling?
If gambling is causing stress, debt or conflict, free and confidential support is available at any time. Read our responsible gambling page for organisations in Australia and abroad, including Gambling Help Online and BetStop.
Response times
We read every message, but we do not offer live support. Messages about urgent personal safety should go to local emergency services or a crisis helpline rather than to this address.